Top Admin: Terms and Conditions
1. The client will be given a
price for the work to be undertaken before commencement and
will be notified if there is likely to be a change in the
price once the work has commenced (ie a tape is
exceptionally unclear).
2. All work undertaken will be treated as confidential and
will not be divulged to a third person.
3. Charges will be made for extra expenses such as travel,
courier costs, postage, telephone calls etc.
4. Although all work will be proof read it will be the
client’s responsibility to do a final proof read.
5. Any errors made by Top Admin will be rectified free of
charge. Changes made by the client will be charged at the
hourly rate pro-rata.
6. Top Admin’s work is backed up daily in a secure location.
Work will be kept for a period of three months only unless
by prior agreement.
7. Every effort will be made to transcribe a recording as
fully as possible but where there is real difficulty in
understanding a word/s a space will be left and highlighted
to alert the client and can either be corrected by the
client or returned to Top Admin for correction.
8. Full payment for completed work is required
within 14 days. Payment can be made by cheque, cash or
automatic BACS transfer. Top Admin is not VAT registered.
9. Top Admin will not be liable for any loss of work in
transit.
10. Top Admin uses anti-virus software in the preparation of
work but anti-virus protection remains the responsibility of
the client.
Top Admin - ' A helping hand when you need it.'